Hello, my name is James Caine and I am a CompTIA ceritifed secure infrastructure specialist who is seeking an advanced IT technical support opportunity. I pride myself in being an innovative team player who understands the importance of providing exceptional customer service, creating effective solutions, and having a strong sense of urgency. I have a strong working knowledge of troubleshooting network issues, security best practices, and server management. I am also a car enthusiast, avid camper, and love learning about new tech. I have a wife and 3 kiddos who also love camping...well 3 out of 4 of them do anyway. I have a degree in information technology with a concentration in cyber defense from Nashville State as well as Comptia A+, Net+, and Sec+ certifications. I am excited about new opportunities and look forward to hearing from you!